What will I learn?
Unit 4 of the Business and Job Seeker section in the Workforce Professional Development Program enhances workplace communication skills, covering advanced strategies, conflict resolution, and digital communication. Participants also address remote work challenges.
Who is it for?
Workforce professionals enrolled in the Workforce Professional Development Program.
How long will it take?
This is a self-paced online course. Work through the course content and final quiz at your own pace.
What does it cost?
This unit is part of the Workforce Professional Development Program and is not sold separately. WPDP has separate registration and pricing.
View WPDP registration and pricing
How do I earn the certificate?
Complete the required course content and score 80% or higher on the final quiz. Your certificate link will appear on the lesson page after your passing result is recorded. You can also find it in My Account.
Course progress counts completed lessons. An interactive lesson may show its own progress while you work. Complete the lesson and score 80% or higher on its final quiz to earn your certificate.